How to Redeem

To redeem Waratah Rewards prizes:

1. Select Your Prize(s)

Browse the prize categories to select your prizes equal to the value of your available points balance. Add each item to your shopping cart by clicking on the 'Add To Cart' button.

2. Check Your List Of Prizes

Check your list of prizes and remove or change any items before clicking on the 'Checkout' button.

3. Checkout

On the Checkout page you may enter an alternate Delivery Address if desired, then click on 'Review Order' to continue.

4. Review Your Order

On this page you can review your order. If you are happy that all of the information is accurate, click on 'Submit Order'. Your claim will then be lodged and its total points deducted from your Total Available Points balance, appearing at top of screen.

Delivery & Receipt of Your Prizes

Reward prizes should be delivered to a home address and NOT to a PO Box if able. A phone number should also be provided.

Please allow 30 days from the end of the month of claim for the processing, handling and delivery of all prizes.

Freight has been paid for by Waratah Rewards, so if for some reason you are charged freight due to a supplier oversight please post the receipt plus your details to Waratah Rewards and you will be reimbursed the total amount. Upon receipt of your prizes fill in and return any manufacturers warranty card in the normal manner.

In Transit Damage or Warranty Claims

Please inspect your prizes immediately upon receipt. Any items that are damaged in transit will be replaced by Waratah Rewards. Please notify Waratah Rewards at info@waratahrewards.com.au immediately upon receipt of any such damaged merchandise, including details of the carrier.

IMPORTANT
Any product returned for a carrier or manufacturer warranty claim should be repackaged in its original container.

Superseded or Discontinued Products

Waratah Rewards reserves the right to discontinue any prize and to replace any superseded prize with a new model or prize of the nearest possible points value.

Program Hotline

For any queries on points or gift deliveries please contact Waratah Rewards via:

  • Phone: 1800 855 326
  • Email: info@waratahrewards.com.au