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Change Of Delivery Address

It is important that someone can take delivery of your order at a business address during normal weekday business hours from 9.00am to 5.00pm.

All deliveries will be made to the address given however on some occasions due to the nature of the reward prize; a delivery may need to be made to an alternative address.

Please note that the delivery address must be a commercial street address, as orders cannot be delivered to a PO Box or home address. A business hours telephone number should also be supplied.

Wish List

As you browse through the different Waratah Rewards categories you can bookmark to your Wish List items you may want to order in the future. Members normally do this when they don't yet have enough total available points for these items.

These items are of course not added to your current order, but are saved in your Wish List for future easy reference to claim when you have enough points.

Delivery & Receipt Of Your Order

Please allow 30 days from the end of the month of claim. For processing, handling and delivery. Freight is paid for by Waratah Rewards, so if for some reason you are charged freight due to a supplier oversight, please post the receipt plus your details to Waratah Rewards and you will be reimbursed the total amount.

In Transit Damage & Product Warranty Claims

Please inspect your Waratah Rewards products immediately upon receipt.

Any product(s) that are damaged in transit will be repaired or replaced by Waratah Rewards. Please notify us immediately upon receipt, including details of the carrier.

Upon receipt of your products please also fill in any manufacturers warranty card in the normal manner.

IMPORTANT

Any product returned for a carrier or manufacturer Warranty Claim should be repackaged in its original container.

Superseded & Discontinued Products

Waratah Rewards reserves the right to discontinue any product and to replace any superseded product with one of the nearest possible points value.

For any queries on points or reward order deliveries, please contact Waratah Rewards via:

  • Phone: 1800 855 326
  • Email: info@waratahrewards.com.au